Privacy Policy – Al Kuff
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+971503170048 Info@alkuff.com
Free Shipping On All Over UAE & KSA

Privacy Policy

Privacy Policy

 

Welcome to Al Kuff Saudiya! At Al Kuff Saudiya, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alkuff.com (the "Site"). By using our Site, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you make a purchase, register an account, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely by third-party payment processors)

1.2 Non-Personal Information

We also collect non-personal information about your visit to our Site, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and the time spent on those pages
  • Referring website

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Transactions: To process and fulfill your orders, including sending order confirmations and updates.
  • Customer Service: To respond to your inquiries, provide support, and improve your shopping experience.
  • Account Management: To manage your account and provide you with account-related information.
  • Marketing: To send you promotional emails, newsletters, and other marketing communications, if you have opted in to receive them.
  • Site Improvement: To analyze and improve the functionality and performance of our Site.
  • Legal Compliance: To comply with legal obligations and enforce our terms and policies.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes:

  • Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.
  • Secure payment processing by trusted third-party payment processors.
  • Regular security assessments and updates to our systems.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.

4. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With third-party service providers who assist us in operating our Site, processing transactions, or providing customer support (e.g., payment processors, shipping carriers).
  • Legal Requirements: When required to comply with legal obligations, respond to legal requests, or protect our rights and interests.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business, where your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site usage, and personalize content. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

6. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.

7.2 Opt-Out

You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that you may still receive transactional or service-related communications.

7.3 Data Deletion

You may request the deletion of your personal information by contacting us. We will respond to your request in accordance with applicable laws and regulations.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Transfers

If you are accessing our Site from outside the Kingdom of Saudi Arabia, your information may be transferred to and processed in Saudi Arabia or other countries. By using our Site, you consent to the transfer of your information to these locations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site. Your continued use of the Site after changes are made constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for choosing All Kuff Saudiya. We value your privacy and are committed to protecting your personal information.