Shipping Policy – Al Kuff
Free Shipping On All Over UAE & KSA
+971503170048 Info@alkuff.com
Free Shipping On All Over UAE & KSA

Shipping Policy

Shipping Policy

 

Thank you for shopping at Al Kuff Saudiya! We are committed to providing a seamless and efficient shipping experience. This Shipping Policy outlines how we handle shipping for orders placed on our website, alkuff.com Please read this policy carefully to understand our practices regarding shipping and delivery.

1. Shipping Destinations

We currently offer shipping to addresses within the Kingdom of Saudi Arabia and select international locations. Shipping options and fees may vary based on your location.

2. Shipping Methods and Costs

Shipping methods and costs are determined by your delivery address and the shipping option you select during checkout. Available shipping options include standard and expedited services. Shipping fees will be calculated at checkout and will be displayed before you confirm your order.

3. Processing Time

Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays) from the time of purchase. Once your order is processed, you will receive a shipping confirmation email with a tracking number, if applicable.

4. Delivery Time

Estimated delivery times vary depending on the shipping method and destination:

  • Domestic Orders: Typically 1-3 business days.
  • International Orders: Delivery times vary based on the destination country and shipping method selected. Estimated delivery times range from 2-4 business days.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors such as customs processing, carrier issues, or unforeseen circumstances.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the courier's website.

6. Shipping Restrictions

Certain products may have shipping restrictions based on size, weight, or destination. If there are any issues with shipping your order, we will notify you as soon as possible.

7. Shipping Costs for Returns

If you need to return an item, please refer to our Return Policy for information on return shipping costs. Customers are generally responsible for return shipping fees, unless the return is due to an error on our part or a defective product.

8. Delivery Issues

If you experience any issues with your delivery, such as a lost or damaged package, please contact us immediately. We will work with you and the shipping carrier to resolve the issue. Please retain all packaging and documentation related to the delivery in case it is needed for investigation.

9. Customs Duties and Taxes

For international shipments, customs duties, taxes, and other fees may be imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping costs. Please check with your local customs office for more information on applicable duties and taxes.

10. Address Accuracy

Please ensure that your shipping address is accurate and complete before submitting your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

11. Contact Us

If you have any questions or concerns about shipping, please contact us at:

We appreciate your business and are here to assist you with any shipping-related inquiries.

Thank you for choosing All Kuff Saudiya. We look forward to providing you with a smooth and satisfying shopping experience!